a) The information below explains how personal data is collected during your use of our website. Personal data is all data that relates to you personally, such as name, address, email addresses and user behaviour.
b) The data controller within the meaning of Article 4(7) of the EU General Data Protection Regulation (GDPR) is:
Chemische Fabrik Kreussler & Co. GmbH
Rheingaustraße 87 – 93
65203 Wiesbaden, Germany
Phone: +49 611 9271-0
Fax: +49 611 9271-111
Email: info@kreussler.com
We have appointed an external data protection officer. You can reach our data protection officer at:
Gesellschaft für Datenschutz Mittelhessen mbH
Auf der Appeling 8
35043 Marburg, Germany
Phone: 06421/8041310
Email: datenschutz@gdsm.de
c) Where commissioned service providers are used for individual functions of our services, or where your data is to be used for advertising purposes, we provide comprehensive information on the corresponding processes in the sections below. We also specify the defined criteria for storage duration.
a) You have the following rights with respect to your personal data:
b) You also have the right to lodge a complaint with a data protection supervisory authority regarding our processing of your personal data.
a) When the website is used purely for information, without registration or any other submission of data from you, we only collect personal data that your browser provides to our server. The following data is recorded during your visit, as it is technically necessary for the presentation of the website and for safeguarding its stability and security (legal basis: Article 6(1)(1)(f) GDPR and Section 25 of the German Telecommunications Data Protection Act (TDDDG)). The usual retention period is 7 days:
b) In addition to the data mentioned above, cookies are stored on your computer when you use our website. Cookies are small text files that are saved on your hard drive and associated with your browser, allowing certain information to be transmitted to the party that sets the cookie (in this instance, to us). Cookies cannot execute software or transfer viruses to your device. They contribute to improving the usability and effectiveness of the services offered on the internet. The use of such cookies is authorised under Article 6(1)(1)(a) or (c) GDPR.
a) The following types of cookies are used on this website, with their scope and purpose described below:
Persistent cookies (see c).
b) Transient cookies are automatically deleted when you close the browser. This includes session cookies. These store a so-called session ID, which enables different requests from your browser to be assigned to the same session. This makes it possible to recognise your device when you visit our website again. Session cookies are erased when you log out or close your browser.
c) Persistent cookies are automatically deleted after a predetermined period, which may vary depending on the specific cookie. You can delete cookies at any time using your browser’s security settings.
d) We use cookies that are technically necessary for the operation of our website and for facilitating your visit. Where cookies that are not technically necessary are to be used, we will request your consent beforehand.
e) The use of technically essential cookies for displaying our website and ensuring its necessary functions is based on Section 25(2) of the German Telecommunications Data Protection Act (TDDDG) and Article 6(1)(1)(f) GDPR (legitimate interest). Where cookies are used that are not technically essential for the display or required functions of our website, we will request your consent. The legal basis for these cookies is Section 25(1)(1) of the German Telecommunications Data Protection Act (TDDDG) and Article 6(1)(1)(a) GDPR.
f) Any required consent may be given via our Consent Manager upon your initial visit and can be managed subsequently at any time.
g) Should our website services and functions make use of cookies, the provisions described in this section apply accordingly. Additional information on the legal basis and storage duration of individual cookies can be found in the respective services and functions, as well as in our Cookie Consent Manager.
h) Cookie Consent Manager system
On our website, we use a Cookie Consent Manager to inform you about the technologies employed on our website and to obtain, manage and document your consent to the processing of your personal data by these technologies.
This is necessary pursuant to Article 6(1)(1)(c) GDPR in conjunction with Article 7(1) GDPR to fulfil our legal obligation to demonstrate your consent to the processing of your personal data.
The provider of the consent management solution is Usercentrics GmbH, Sendlinger Strasse 7, 80331 Munich, Germany.
a) Beyond the purely informational use of our website, we provide a range of services that are available to you should you wish to use them. To use these services, it is usually necessary for you to provide further personal data, which we process in order to provide the respective service in accordance with the data processing principles outlined above.
b) In some instances, external service providers are engaged to process your data. We carefully select and commission these service providers, who are bound by our instructions and subject to regular monitoring.
c) We may also transfer your personal data to third parties where we collaborate with partners to offer promotions, competitions, contracts or similar services. More specific information will be made available when you provide your personal data or in the corresponding offer description below.
d) Should our service providers or partners be based in a country outside the European Economic Area (EEA), we will outline the implications of this in the description of the offer.
All personal data collected and stored by us is handled confidentially and safeguarded against loss, alteration and unauthorised access through appropriate technical and organisational measures. Transmission of your personal data over the Internet takes place in encrypted form. Data transmission is secured through SSL encryption (Secure Socket Layer).
This website is hosted by an external service provider (host). Any personal data collected through this website is stored on the servers of the hosting provider. This may include IP addresses, contact requests, metadata and communication data, contract data, contact details, names, website access data and other data generated through a website.
The use of the hosting provider serves to fulfil our contractual obligations to potential and existing customers (Article 6(1)(b) GDPR) and to ensure the secure, fast and efficient provision of our online service by a professional provider (Article 6(1)(f) GDPR). Where consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) of The German Telecommunications Data Protection Act (TDDDG), insofar as such consent includes the storage of cookies or access to information on the user’s terminal device (e.g., device fingerprinting) within the meaning of the TDDDG. You may withdraw your consent at any time.
Your data will be processed by our hosting provider only insofar as is necessary for the performance of its contractual obligations and in compliance with our instructions.
We use the following hosting provider:
Mittwald CM Service GmbH & Co. KG
Königsberger Straße 4-6
32339 Espelkamp, Germany
We do not engage in any automated decision-making, including profiling, in relation to the personal data collected when you visit our website.
a) If you have consented to the processing of your personal data, you may withdraw that consent at any time. Such withdrawal affects the lawfulness of any further processing of your personal data from the time you notify us of the withdrawal.
b) Where the processing of your personal data is based on a balancing of interests, you have the right to object to such processing. This applies where the processing is not required for the fulfilment of a contract with you, as outlined in the relevant descriptions of our functions below. When exercising this right to object, please provide the reasons why you consider the processing of your personal data to be inappropriate. If your objection is justified, we will assess the matter and either discontinue or adapt the processing, or set out the compelling legitimate grounds that permit us to continue the processing.
You may object at any time to the processing of your personal data for advertising or data analysis activities. You may submit your objection to advertising using the following contact details: Chemische Fabrik Kreussler & Co. GmbH, Rheingaustrasse 87–93, 65203 Wiesbaden, Germany, Phone: +49 611 9271-0, Email: info@kreussler.com
a) When you contact us via email or contact form, the information you provide, along with any resulting personal data (e.g., your name, enquiry, email address or telephone number), will be stored for the purpose of processing your request and for handling any follow-up queries. We will not share this data with third parties without your consent.
b) The data you submit in connection with contact requests will be retained until you request its deletion, withdraw your consent to its storage or the purpose for retaining the data no longer applies (e.g., once your request has been fully processed). Mandatory legal provisions – particularly legal retention periods – remain unaffected.
c) Processing of this data is based on Article 6(1)(b) GDPR insofar as your enquiry concerns the fulfilment of a contract or is required for the implementation of pre-contractual measures. In all other cases, processing is carried out on the basis of our legitimate interest in the effective handling of enquiries addressed to us (Article 6(1)(f) GDPR) or, where requested and provided, your consent (Article 6(1)(a) GDPR).
Where a newsletter is available on our websites, you may subscribe to it with your consent to receive information about our current offers. The advertised goods and services are set out in the consent form.
Newsletter subscription is registered using a double opt-in procedure. Accordingly, once you have registered, an email will be sent to the specified address requesting your confirmation that you wish to subscribe to the newsletter. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. We also store your IP addresses and the times of registration and confirmation. This procedure serves to verify your registration and, where necessary, to investigate any potential misuse of your personal data.
Your email address is the only information necessary for receiving the newsletter. Any additional, separately marked information is voluntary and is used to personalise our communications. After your confirmation, we will save your email address for the purpose of sending you the newsletter. The legal basis is provided by Article 6(1)(1)(a) GDPR.
You may withdraw your consent to receive the newsletter and unsubscribe at any time. You can revoke your consent by using the unsubscribe link included in every newsletter email or by contacting us using the contact details provided in the legal notice.
Please note that we analyse your user behaviour in connection with the newsletter. For this purpose, the emails we send contain so-called web beacons or tracking pixels, which are single-pixel image files stored on our website. For analytical purposes, the data specified under point (c) and the web beacons are associated with your email address and a unique ID. Links in the newsletter also contain this ID.
You can object to such tracking at any time by clicking the specific link in each email or by contacting us via an alternative method. The information will be stored for the duration of your newsletter subscription. Following your unsubscription, the data is stored only in an anonymised format for statistical analysis. This tracking cannot take place if your email application is configured to block the display of images by default. As a result, the newsletter may not appear in its complete form, and some features may not function properly. If you choose to display the images manually, the aforementioned tracking will be activated.
If you enter a competition on one of our websites, we will process your data only for the duration of the competition and for sending you any relevant notifications regarding winnings or prizes. Your data is not used for advertising purposes. Should we propose to do so in an individual case, we will first obtain your explicit consent. The additional information set out in the 'Newsletter' section will then apply.
Participation in the competition requires the provision of personal data, including your first and last name and your address (street, house number, post code, city), or, alternatively, your email address. Legal basis for data processing: Contract formed through participation in the competition, pursuant to Article 6(1)(b) GDPR.
Storage duration: Data collected for the competition will be erased within one month after the competition concludes and the winner is identified, unless you are the winner. If you are the winner, we are legally obliged to retain the relevant data for up to 10 years pursuant to the retention requirements under Section 147(1) of the German Fiscal Code (AO) and Section 257(1) of the German Commercial Code (HGB).
Data recipient: Your data will only be disclosed to third parties where this is necessary for the execution of the competition (e.g., to shipping service providers). No data will be transferred to any other third parties or to third countries. The identity of the winner will not be disclosed.
To submit an application, please use our career portal at https://www.kreussler.com/. All necessary data protection information can be found at: chemische-fabrik-kreussler-co-gmbh.onlyfy.jobs/policy.
Please note that when you apply to us, we process the information you provide during the application process, including application letters, CVs, certificates, correspondence and any information communicated via telephone or in person. Alongside your contact details, we specifically consider information relating to your education, qualifications, employment history and skills. We assess suitability for the position only, meaning that you do not need to include a photograph.
Your data will initially be processed solely for the purposes of administering and assessing your application. If your application is successful, your data will be incorporated into your personnel file and used for the establishment, administration and termination of the employment relationship. It will be deleted in accordance with the retention requirements applicable to personnel records. If we are currently unable to offer you a position, we will retain and process your data for up to six months from the date of the rejection in order to defend against any legal claims, particularly those alleging discrimination in the recruitment process. Subject to your explicit consent, your data will be added to our applicant pool. If reimbursements or other transactions of tax relevance arise, the relevant booking records will be retained pursuant to the applicable retention requirements in order to meet statutory household and tax retention obligations. Initially, your data will be accessible to our HR department, the recruitment department, the department responsible for the position for which you have applied and, where necessary, the accounting department. Our administrators and data processors have the technically necessary capability to access data processed through our IT systems. They are strictly bound by our instructions and are prohibited from processing the data for their own purposes. In specific circumstances, we are required to share your personal data with third parties, for example with our bank for reimbursement purposes or with the postal service for written correspondence.
Data processing in the context of the application procedure and the maintenance of the personnel file is carried out pursuant to Section 26(1) (1) of the German Data Protection Act (BDSG) and Article 6(1)(b) GDPR. Where you have provided consent, for example by submitting information not required for the application process, processing is carried out on the basis of Article 6(1)(a) GDPR. The legal basis for data processing following a rejection is Article 6(1)(f) GDPR. The legal basis for retaining data for budgetary and tax purposes is Article 6(1)(c) GDPR in conjunction with Section 147 of the German Fiscal Code (AO). The legitimate interest pursued under Article 6(1)(f) GDPR is the defence against legal claims.
Special categories of personal data as defined in Article 9 GDPR are typically not necessary for the application process. Please refrain from sending us any such information. Where, in exceptional circumstances, such information is relevant to the application procedure, it will be processed along with your remaining applicant data. This may include, for example, information regarding a severe disability that you provide voluntarily and that we must process in order to fulfil our special obligations towards severely disabled persons. In such cases, processing is carried out for the purpose of exercising rights or fulfilling legal obligations under labour law, social security law and social protection law. Data processing is carried out on the basis of Article 9(2)(b) GDPR, Section 26(3) of the German Data Protection Act (BDSG) and Section 164 of the Social Insurance Code (SGB) IX. In certain exceptional situations, we may be required to collect information relating to your health or any disability, or data from the Federal Central Criminal Register (criminal record information), to evaluate your suitability for the position in question. This is carried out on the basis of Section 26 of the German Data Protection Act (BDSG). Your data will not be used by us for automated decision-making or profiling. Processing of your data by us, or on our behalf, takes place exclusively in Germany.
All our websites use Google Analytics, a web analytics service provided by Google LLC. (for Europe: Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland – 'Google'). Google Analytics uses cookies, text files that are saved on your computer and enable an analysis of your use of the website. The information generated by the cookies about your use of this website are usually transmitted to a Google server in the USA and stored there. We have activated IP anonymisation on this website; therefore, your IP address will be abbreviated beforehand by Google within the member states of the European Union or in other contract states of the treaty on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and abbreviated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities, and to provide the website operator with further services related to website use and Internet use. As a result, Google constitutes a data processor as defined in Article 4(8) GDPR, and a data processing agreement pursuant to Article 28(3) GDPR has been entered into. Google Analytics cookies are placed on the basis of your consent under Article 6(1)(a) GDPR in combination with Section 25 sentence 1 of the German Telecommunications Data Protection Act (TDDDG).
The IP address transmitted by your browser in the context of Google Analytics will not be merged with any other data held by Google.
You can block storage of cookies by selecting the appropriate settings in your browsers. However, doing so may prevent you from being able to fully use all features of this website. Furthermore, you can prevent the data generated by the cookie concerning your use of the website (including your IP addresses) from being collected and processed by Google by downloading and installing the browser plug-in available from URL https://tools.google.com/dlpage/gaoptout?hl=de.
Our websites use Google Analytics with the extension '_anonymizeIp ()'. Through this procedure, IP addresses are truncated and subsequently processed, which prevents any association with an identifiable person. To the extent that the data collected can be attributed to you as an individual, it will be promptly excluded and the corresponding personal data will be deleted without delay.
We use Google Analytics to analyse and improve the use of our website on a regular basis. The statistics we gather allow us to improve our services and make them more interesting for you as a user.
Where personal data is transferred to the USA, Google is subject to the EU-US Data Privacy Framework, available at www.dataprivacyframework.gov/s/.
Our websites also use Google Analytics for cross-device analysis of visitor flows, which is carried out by means of a user ID. You can deactivate cross-device analysis of your usage in your customer account under 'My Data, 'Personal Data'.
Google Analytics sets the following cookies.
We use Google Tag Manager on our websites www.kreussler.com and www.kreussler-pharma.de. This service is provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Tag Manager allows website tags to be managed via a single interface, enabling the integration of other services into our online offering. The Tag Manager itself, which implements the tags, does not create user profiles or store cookies. Google obtains only the user’s IP address, which is needed to operate Google Tag Manager. The legal basis for data processing is your voluntary consent in accordance with Art. 6 (1)(a) GDPR. Where personal data is transferred to the USA, Google is subject to the EU-US Data Privacy Framework, available at www.dataprivacyframework.gov/s/. Further information about Google Tag Manager is available at marketingplatform.google.com; privacy policy: policies.google.com/privacy; types of processing and data processed: privacy.google.com/businesses/adsservices; data processing terms for Google advertising products and standard contractual clauses for third-country data transfers: https://business.safety.google/adsprocessorterms.
The following cookies are set by Google Tag Manager
All our websites use Google Web Fonts to achieve a uniform font display, pursuant to Article 6(1)(1)(f) GDPR. When you access a page, your browser loads the necessary fonts into its cache to ensure the correct display of text and fonts. Google fonts are installed locally. No connection to Google servers takes place in this context. If your browser does not support fonts, a standard font from your computer will be used.
The iA.de app is available for your health-related enquiries. Registration on iA.de enables you to locate a nearby pharmacy. iA.de allows you to upload images of your prescriptions or compose text messages and submit them as a pre-order. Further information on data protection at iA.de can be found at: ihreapotheken.de/datenschutz;
Our website https://www.kreussler-pharma.de/ allows you to log in with your personal DocCheck access. This area is intended for doctors and pharmacists. This professional section includes content that, in line with the German Advertising in the Health Care System Act (HWG), is reserved for specific professional groups. This area is therefore password protected. All data protection information regarding Doc-Check access can be found at: https://more.doccheck.com/de/privacy.
We maintain publicly accessible profiles on social networks to enhance our company’s reach and to facilitate access to and interaction with our customers. The specific social networks we use are listed below. Our websites contain links solely to our respective social media channels.
Social networks like Facebook are typically able to conduct comprehensive analyses of your user behaviour when you access their website or a site incorporating social media elements (e.g., like buttons or advertising banners). Accessing our social media pages results in various data processing activities that are relevant from a data protection perspective. Specifically:
If you are logged in to your social media account when accessing our social media presence, the operator of the social media portal may link your visit to your user account. Your personal data may be collected even if you are not logged in or do not hold an account with the relevant social media portal. In such cases, data may be collected, for example, through cookies stored on your device or by recording your IP address.
The operators of social media portals can use the data obtained in this manner to create user profiles that include your preferences and interests. This allows interest-based advertising to be shown to you both on and beyond the respective social media platform. If you maintain an account with the relevant social network, interest-based advertising may appear on every device on which you are or have been logged in.
Please note that we cannot oversee all processing activities on social media platforms. Depending on the provider, further processing operations may be performed by the operators of the social media portals. For details, please refer to the terms of use and privacy policies of the respective social media portals.
Our social media presence aims to achieve the widest possible online reach. This represents a legitimate interest under Article 6(1)(f) GDPR. The analysis procedures conducted by social networks may be based on differing legal grounds, which the operators of the respective platforms must indicate (e.g., consent within the meaning of Article 6(1)(a) GDPR).
When visiting one of our social media pages (e.g., Facebook), we are, in many cases, jointly responsible with the operator of the social media platform for the data processing operations arising from this visit. You may generally exercise your rights (access, rectification, erasure, restriction of processing, data portability and complaint) both against us and against the operator of the respective social media portal (e.g., Facebook).
Please note that, notwithstanding our joint responsibility, we do not have complete control over the data processing carried out by the social media platform operators. The scope of our options is largely determined by the corporate policies of the respective provider.
Data collected by us directly through our social media presence will be erased from our systems once the purpose for which it was stored no longer applies, you request deletion, you withdraw your consent to storage or the underlying storage purpose no longer applies. Stored cookies remain on your end device until you delete them. Mandatory legal provisions – particularly retention periods – remain unaffected.
We cannot influence the duration for which your data is stored by the social network operators for their own purposes. For details, please consult the operators of the respective social networks directly (e.g., their privacy policies provided below).
We operate a profile on Facebook. The provider is Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. We have concluded a joint processing agreement (Controller Addendum) with Facebook. This agreement sets out the respective responsibilities of Facebook and ourselves for data processing operations arising from your visit to our Facebook page. You may view the agreement at: https://www.facebook.com/legal/terms/page_controller_addendum. Facebook processes your data, among other locations, in the USA. Meta is certified under the EU-US Data Privacy Framework. You can configure your advertising preferences in your user account. To do so, use the following link and log in: https://www.facebook.com/settings?tab=ads. For additional details, please consult Facebook’s privacy policy: https://www.facebook.com/about/privacy/.
We operate a profile on Instagram. The provider is Instagram LLC, 1601 Willow Rd, Menlo Park CA, 94025, USA. Instagram is a subsidiary of Meta Platforms. We have concluded a standard contractual clauses with Instagram in accordance with European data protection standards. Instagram processes your data in the USA, among other jurisdictions, and Meta has adhered to the EU-US Data Privacy Framework. More information on Instagram’s data protection can be found at: privacycenter.instagram.com/policy/
Indeed
We operate a profile on Indeed (job protal) The provider is Indeed, Inc., Austin Indeed Tower (HQ), 200 West 6th Street, Floor 36, Austin, TX, 78701, USA. We have concluded standard contractual clauses with Indeed that meet European data protection standards. Indeed processes your data in the USA, among other places, and has submitted to the EU-US Data Privacy Framework. Additional information on Indeed’s data protection practices is available at: hrtechprivacy.com/de/brands/about-indeed;
We operate a profile on Xing (a professional social media network). The provider is Xing SE, Dammtorstrasse 30, 20354 Hamburg, Germany. Additional information on data protection at Xing is available at: privacy.xing.com/de/datenschutzerklaerung
We operate a profile on LinkedIn. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA, 94043, USA. We have concluded standard contractual clauses with LinkedIn that meet European data protection standards. LinkedIn processes your data in the USA, among other places, and has submitted to the EU-US Data Privacy Framework. Additional information on data protection at LinkedIn is available at: www.linkedin.com/legal/privacy-policy.
YouTube
We operate a profile on the video portal YouTube and have also integrated YouTube videos into our website. The provider is YouTube LLC, 901 Cherry Ave., San Bruno, CA, 94066, USA. Within the European area, data processing is carried out under the responsibility of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. We have concluded standard contractual clauses with YouTube (and Google, respectively) that meet European data protection requirements. YouTube (and Google, respectively) processes your data, among other places, in the USA, and YouTube (and Google, respectively) has submitted to the EU-US Data Privacy Framework.
YouTube videos stored on www.YouTube.com and embedded in our online offer can be played directly on our website www.kreussler-pharma.de. aThese videos are embedded in 'enhanced privacy mode', ensuring that no user data is transmitted to YouTube unless you actively play a video. The data specified under b) is transmitted only once you start playback. We cannot influence this data transfer.
For data protection reasons, YouTube is deactivated upon your first visit to this website. A direct connection to YouTube’s servers will only occur once you activate YouTube (consent in accordance with Article 6(1)(a) GDPR and Section 25(1), sentence 1 of the German Telecommunications Data Protection Act (TDDDG)). This ensures that no data is transferred to YouTube during your first visit to the page. After activation, YouTube is informed that you have accessed the relevant subpage of our website. In addition, the data referred to under point V of this declaration will be transmitted. This applies regardless of whether YouTube provides a user account to which you are logged in, or whether no such account exists. If you are logged in to Google, your data will be directly linked to your account. If you do not wish this activity to be associated with your YouTube account, you must log out before activating the button. YouTube stores your data as user profiles and uses them for advertising, market research and/or the needs-based design of its website. Such analysis is carried out (even for users who are not logged in) to deliver targeted advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles. To exercise this right, you must contact YouTube. Further information on data protection at YouTube (or Google) can be found at: business.safety.google/intl/de/adsprocessorterms/ and policies.google.com/privacy.
YouTube sets the following cookies
This privacy policy is continuously updated. Created on 07/07/2025.